No payment required for items priced at $0.
Continue to secure checkout and place orders for free. No shipping fees or hidden charges.
Your order will be reviewed. We will contact you promptly for delivery and payment options at your convenience.
Shipping policy
SHIPPING & DELIVERY
Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding UK bank holidays). You will receive a confirmation email once your order has been dispatched.
UK Delivery Options
- Standard Delivery (3-5 business days): £4.95
- Express Delivery (1-2 business days): £9.95
- Free Standard Delivery: On orders over £150
International Delivery We ship to selected countries worldwide:
- Europe (5-7 business days): £12.95
- USA & Canada (7-10 business days): £18.95
- Rest of World (10-14 business days): £24.95
- Free International Delivery: On orders over £450
Delivery times are estimates and may vary depending on customs clearance.
Tracking Your Order Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.
Customs & Import Duties International customers are responsible for any customs duties, taxes, or import fees charged by your country. These charges are not included in our shipping costs and are determined by your local customs authority.
Delivery Address Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.
Failed Deliveries If a delivery attempt is unsuccessful, the courier will leave a card with instructions. Parcels are typically held for 7-14 days before being returned to us. If your order is returned, please contact us to arrange redelivery (additional shipping charges may apply).
Order Issues If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery at [your contact email] with photos and your order number.
